At Naturaé, we offer free worldwide shipping to over 75 countries, delivering quality products to customers around the globe every day.

Order Processing

All orders are processed within 1 to 3 business days. Once your order ships, you will receive a confirmation email with tracking information.

Estimated Delivery Times

• United States: 4 to 10 business days
• Canada, Europe, Australia, New Zealand: 5 to 10 business days
• United Kingdom: 3 to 8 business days
• Other International Locations: 6 to 14 business days

Holiday Season Shipping

During the holiday season (November 26 to December 26), shipping times may be extended:

• United States: 5 to 10 business days
• Canada, Europe, Australia, New Zealand: 5 to 12 business days
• United Kingdom: 5 to 8 business days
• Other International Locations: 6 to 20 business days

Holiday Break

Orders placed between January 16 and January 26 will be shipped starting January 27. Normal delivery times will resume February 1.

Shipping Delays

Occasionally, delays can happen due to high demand, customs processing, weather, or other unforeseen circumstances. If you have any concerns, please contact us at naturaeline@gmail.com and we'll assist you.

Multiple Packages

If you order multiple items, they may arrive separately. Don't worry — the rest of your order is on its way.

Shipping Partners

We work with trusted courier services including USPS (USA), Canada Post, Australia Post, and local carriers in the UK and Europe.

Import Taxes and Duties

Customers are responsible for any import taxes or duties that may apply based on their country's regulations.

Contact Us

If you have questions about your shipment, please email us at naturaeline@gmail.com. We're here to help.